Support
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Frequently asked questions
- How do I cancel my subscription?
- Log in, go to your profile, and click 'Manage subscription'. You can cancel at any time — access continues until the end of the billing period.
- Can my child use the app without an account?
- Yes! The Explorer (free) tier lets anyone play up to 3 games per day without signing up.
- How do I add child profiles?
- Child profiles are available on the School/Family plan. After subscribing, visit your profile page to create and manage child accounts.
- Is the app available offline?
- Offline PWA mode is available on Brain Master and School/Family plans. Install the app to your home screen and games will load even without internet.